Al Tepper

Strategic Marketing & Coaching Agency

"Over the years I’ve seen plenty of deployments and none of them went very well. I’ve seen consultants talk about “things” on a very expensive day rate and very little happened as a result.

But Sonal is different.

What she has done is taken a very cynical operation, that’s focused on strategy only and doesn’t want to get bogged down in mundane and boring details. And she has blown our minds in a number of ways. 

First of all, she has sped us up dramatically, I’ve never seen this level of care. She focuses on making the company change its mindset around systems, data and processes. 

She’s helped us to understand what matters greatly more to our customer because she’s asked us difficult questions at the right times. The result is clear, very clear and simple processes.

Where would my business be without Sonal? I would still be overwhelmed and anxious about where the growth could come from because we were at capacity.

If you haven’t spoken to Sonal yet, trust me, it will be one of the most valuable calls of your life”

Luke Nevill

Strategic Growth Marketing Consultancy | FB Ads Strategist

“Too many businesses/people are doing repetitive tasks that end up taking majority of your time (these tasks compound over time). – onboarding – training – data entry – data analysis

However for efficiency you need to be in in a place that can be creative and productive allowing growth and momentum to build.

For example, when I start with a new client I would create the new folders, client brief, reporting sheets, clickup tasks for team and so on. Now I fill in one form and Voilà all sorted.

She helped to brainstorm  these processes to make them more efficient/logical.

In my case I’m already very systems oriented however Sonal managed to help me take things back to basics and work on my ICP. I know the importance of my clients ICP, but being human I neglected this myself.

We worked on who, what, where, why and how. This helped improve my systems further (because things became repeatable and relatively automated). I’d recommend connecting with her”

Simon Hutchings

Branding & Design Agency

“Before we started working with Sonal our business processes were really just in my head, this meant that when time was tight they weren’t followed to the 8th degree leaving me with a level of doubt and uncertainty as to whether I’d missed anything out.

Sonal was brilliant to work with, she really got under the skin of my business to understand exactly what the outcome of each activity was and then connected the dots where processes connected to make them more efficient.

I run a branding and design business so we know the power of visuals but seeing everything mapped out in a simple colour-coded format just gave me the reassurance I needed that this was right for the business, I was more efficient and as we plan for growth, we have the ability to outsource and scale more easily”

Adam Cockerill

Web design & Development Agency 

"I was at a point in my business where I was looking to scale and expand but lot of the structure and processes were in my head.

I needed someone to help put all that in to streamlined processes and procedures, she helped with so much more and went above and beyond.

She supported me with my role and helped me take time off and is available to support as things come up.

I referred her to one of my clients who she did an absolutely incredible job for.

Highly recommend a chat with Sonal and see what she can do for you and your business.”

Richard Gibbons

Digital Marketing Agency

"You put together an incredible package which has transformed how my business gets results.

Your changes have doubled my clients results. I wouldn’t hesitate to recommend you.”

Nick Othen

SEO Agency

“One of the biggest challenges I faced was working out a pricing structure that is both competitive and reflects what I am worth. 

After working with Sonal, I now have a simplified service offering with tailored packages to suit my clients needs with a developed price matrix structure.

My profit margins have increased dramatically.”

Shaian Nouri

Strategic Growth Marketing Consultancy

“I had a great experience with Sonal as she guided me through frameworks to simplify my work.

She helped me delegate, streamline & automate. I would recommend this to anybody – it’s an investment that will pay itself“

Jessica Cohen

Social Media Management Agency

"Sonal was an absolute pleasure to work with. She helped me identify areas of my business that could have been streamlined and helped me refine my processes in order to be most efficient and beneficial for growth and development.

I wouldn’t hesitate to recommend her, incredible service and such a lovely person to work with!”

Olly Church

Mental Health & Corporate Wellbeing Training

As a small business, we were facing many of the typical challenges – plenty of activity with some structure but wondering where the weeks were going. 

Mid-pandemic we realised that we should be making significant changes to our business model but knew that we would benefit from someone guiding us through the changes we knew we had to make. 

We then met Sonal and very quickly we knew that we would benefit from having her by our side as we made these changes. Instead of feeling like a consultant, she felt like an extension of our team – taking the time and making the effort to get to know us and our business. 

Sonal works with just the right combination of reassurance, guidance and challenge in a way that has really helped to shape our thinking and turn an idea into a growing reality. 

We are now at the point of launching our new business model into the unknown – it’s still early days but without Sonal by our side, we may still be going round in circles. 

Thank you Sonal for helping us get to the start line in a timely and orderly fashion and for offering to always be on hand to call on when we feel lost. 

We would certainly recommend Sonal and the Simply Scaled process – it has certainly made a big difference for us"

Sarah O' Donoghue

Online Business Management  

“My business was growing quickly and I didn’t have any processes in place with regards to onboarding clients. My pricing wasn’t where it needed to be and I was overwhelmed with the thought of it all.

Even though I had a business plan, I didn’t know where to start.

Sonal gave me a new pricing structure and onboarding processes and even made suggestions for how to scale the business in 3 to 5 years!
I implemented these immediately.

The business has grown from just me to 9 people and having all the right processes and resources in place to support me has meant I can put all my focus into business development and account management.

All this in 2 months!”

Devendra Rampersaud

Solicitors firm 

“Sonal took the time to review processes, and immediately identified key bottleneck areas for us to improve.

Within a short time, 5S Projects became an integral part of our team. I now have a streamlined process for email and documentation management, as well as the client services process.

It enabled the turnaround of new client enquiries being handled within minutes.

I would recommend 5S Projects to anyone looking for an external eye to assess their systems and processes.”

Tom Kelly

Strategic Growth Marketing Consultancy | Account Based Marketing 

“I’d very much recommend working with Sonal! 

A very talented project manager, extremely easy to work with and helped me to build out the systems & processes I needed to scale.”